Shipping policy

Shipping Policy

Screen Pro Studio

At Screen Pro Studio, we take pride in offering original, made-to-order apparel and accessories. Our products are produced and shipped through trusted print-on-demand fulfillment partners, including Printify.

Order Processing and Production

Most products are made specifically for each customer after an order is placed.

Production times vary depending on the product, availability, order volume, and fulfillment provider.

Production time is separate from shipping time. Orders may take longer during holidays, peak shopping seasons, or periods of high demand.

Shipping and Delivery

Shipping times vary based on the product, fulfillment location, shipping destination, and carrier.

Estimated delivery dates provided at checkout or in shipping notifications are estimates rather than guaranteed arrival dates, unless expressly stated otherwise.

We cannot guarantee delivery by a particular date unless we have explicitly confirmed that guarantee.

Shipping Rates

Shipping charges are calculated and displayed during checkout based on the items ordered, shipping destination, and available shipping methods.

Customers can review applicable shipping charges before completing their purchase.

Multiple Shipments

Some orders may contain products fulfilled by different production facilities or shipping partners.

As a result, items from the same order may arrive in separate packages and on different dates.

When available, separate tracking information will be provided for individual shipments.

Order Tracking

Once an order ships, customers will generally receive a shipping confirmation email containing tracking information, when available.

Tracking updates may take some time to appear after a shipping label is created.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately.

We will attempt to make corrections before shipment whenever possible, but changes cannot be guaranteed once an order enters production or fulfillment.

If an order cannot be delivered because of an incorrect or incomplete address, please contact us to discuss available options. Additional shipping charges may apply to a replacement shipment, subject to applicable law.

Lost, Delayed, or Damaged Packages

If your order is significantly delayed, appears lost, or arrives damaged, please contact us so we can investigate the issue with our fulfillment and shipping partners.

For damaged packages or products, please include your order number and clear photographs showing the damage.

When appropriate, we will arrange a replacement, refund, or other resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.

International Shipping

International shipping availability depends on the product, destination, and fulfillment provider.

Where international shipping is available, additional customs duties, import taxes, or other fees may apply. Any charges not collected at checkout may be the customer's responsibility, subject to applicable law.

Customs processing may also affect estimated delivery times.